Shipping Information

Your order will be dispatched within 24 hours, to your nominated address. Delivery times will vary, depending on your location. 

Specialist Products will take longer to process and the specific dispatch time will be outlined on the individual product page. 

Please note that some items may not be in stock at the time of purchase. We do our best to have everything on hand and will provide order status notifications to your email address.

Please read Caring Clothing's Returns Policy carefully prior to purchasing. Conditions are outlined in accordance with your rights and remedies you have as a consumer under Australian Consumer Law (ACL).

 

Shipping Costs

Australia Wide Shipping

 Parcel Cost Shipping Cost
$1 - $20 $10.00
$21 - $60 $12.00
$61 - $100 $14.00
$101 - $150 $15.00
$150 + $12.00

 

International orders shipping outside of Australia are calculated on weight.  Please see your shipping estimate at the checkout.

 

When will my order arrive, how do I check where it is in transit?

You can subscribe to real time order updates via Messenger.  How to do this - on our website open the Messenger customer service chat widget in the bottom right hand corner.  Follow the prompts to enter your order number.  The latest tracking information will be delivered to you via Facebook Messenger. 

How it works - our Messenger customer service system connects into shipping carrier information worldwide and will deliver updates of where your order is in transit and its expected arrival.