Returns
Caring Clothing is committed to providing quality products to our customers. If you are not completely happy with your purchase, we're here to help.
How to request a return
To initiate a return, please email us at info@caringclothing.com.au with the following details:
- Your order number
- The item(s) you'd like to return
- The reason for your return
Our team will respond within 1–2 business days with instructions on how to proceed.
Our returns policy
Our returns process is designed to assist you and has been developed in accordance with your rights and remedies as a consumer under the Australian Consumer Law (ACL).
Please note that we are only able to process returns that have been authorised by our team in advance. Items returned without prior authorisation may not be accepted.
Questions?
If you have any questions about a return, please don't hesitate to get in touch at info@caringclothing.com.au and we'll be happy to help.