Caring Clothing

Freight - Shipping

Freight - Shipping

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Materials

Fabric & Care Instructions

Benefits

The Adaptive Clothing range can assist a wide variety of people. (Click here to learn more)

Return Policy

Please read Caring Clothing's Returns Policy carefully prior to purchasing. Conditions are outlined in accordance with the rights and remedies you have as a consumer under Australian Consumer Law (ACL).

NDIS

How do I place an NDIS order?

Caring Clothing's adaptive clothing items can be purchased as part of your NDIS Plan if you are Self Managed or Plan Managed.  Our items can be included as part of your consumables if they are deemed "reasonable and necessary" everyday items that is required to assist and manage your individual personal disability related needs.

The Ordering Process has been made easy for you as you can place an order and you have the option to pay up front or pay on invoice. 

To Order or request a Quote by placing an order direcctly on our website www.caringclothing.com.au. Follow the below procedure:

  1. Add relevant items to your shopping cart.
  2. Once at checkout, please tick NDIS funded option

A dropdown menu will appear that will need to be completed. Please complete the participant details. and how it is managed.

Please identify how you are managed.

You will need to identify how this order will be paid by choosing one of the options below:

If you choose Plan Manager, it will prompt you for their email and phone number.

Please add Delivery Instruction and any comments you wish to be noted.

 

Once all these fields have been completed click on ‘Checkout’

  1. Complete the contact and delivery method and address details as below and Click on ‘Continue to Shipping’ 
  2. The next page will confirm your email and Ship to address and Shipping costs. Click on Continue to payment
  3. The next page gives you the payment options. If you’d would like to be Invoiced and the payment method is to upload to NDIS portal or Plan Manager please tick Invoice.
  4. Choose your Billing Address and Complete Order:
  5. A confirmation email of your order will be forwarded to you and your Plan Manager (if relevant).  Your items will be sent out as soon as payment is made:

       

      Payment made by:

      Comments

      Timeframe of payment

      Plan Manager

      Caring Clothing will email invoice to appropriate Plan Manager

      Approximately 10 days (depending on Plan Manager)

      Self-Managed

      Caring Clothing will email the client the invoice for payment

      Up to the discretion of the individual

      Agency/ NDIA Managed It will be your responsibility to get in contact with you agency to organise the Invoice to be paid Once your Agency/ NDIA upload to the portal it is usually paid within 48 Hrs

       

      If there are any issues, we will contact you directly.

      Please don’t hesitate to contact our Caring Clothing team if you have any queries in relation to items, NDIS or your order on: info@caringclothing.com.au or 1300 365 504

      To find out whether you are eligible for NDIS Funding, visit: 

       

      https://www.ndis.gov.au/applying-access-ndis/am-i-eligible
       

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